Terms and Conditions

1. Introduction

Welcome to Kilala! These Terms and Conditions ("Terms") govern your use of our platform and services. By accessing or using Kilala, you agree to be bound by these Terms. If you do not agree, please do not use our platform.

2. Definitions

• "Kilala" refers to our platform, including the website and mobile application.
• "User" refers to anyone who accesses or uses Kilala.
• "Service Provider" refers to users who offer services through Kilala.
• "Customer" refers to users who purchase or hire services through Kilala.

3. Eligibility

You must be at least 18 years old to use Kilala. By using Kilala, you represent and warrant that you meet this requirement.

4. Account Registration

• You must register an account to use Kilala.
• You agree to provide accurate and up-to-date information.
• You are responsible for maintaining the security of your account.

5. Services

Kilala provides a platform to connect customers with service providers. We do not directly offer or guarantee any services listed.

6. Payments and Fees

• Payments are processed through our payment gateway.
• Kilala may charge service fees, which will be disclosed before transactions.
• Refund policies are determined by service providers unless otherwise stated.

7. Prohibited Activities

You agree not to:

• Use Kilala for illegal or unauthorized purposes.
• Misrepresent your identity.
• Post or share inappropriate or harmful content.

12. Contact Us

For questions, contact us at rainier@kilala.me