Kilala

Privacy Policy

1. Introduction

This Privacy Policy describes how Kilala, developed by RP Innotech, Inc, collects, uses, shares, and protects the personal and sensitive data of users through our mobile app and website. By using our services, you agree to the practices described in this policy.

2. Developer Information

This app is developed and maintained by RP Innotech, Inc. All references to Kilala in this Privacy Policy refer to our app and related services as listed on the Google Play store. If you have any questions regarding this policy, please contact us as outlined in Section 13.

3. Information We Collect

  • Personal Information:

    Name, email address, phone number, and payment details.

  • Usage Data:

    Data about how you interact with our app, including accessed features and navigation.

  • Device Information:

    IP address, browser type, operating system, and unique device identifiers.

4. How We Use Your Information

We use your data to:

  • Provide and personalize our services.
  • Process payments and transactions securely.
  • Communicate important updates and promotions.
  • Enhance security and prevent fraud.

5. How We Share Your Information

We do not sell your information. We may share your data with:

  • Service providers for payment processing, analytics, and hosting.
  • Law enforcement or regulatory bodies when required by law.
  • Business partners, only with your explicit consent.

6. Secure Data Handling

We implement industry-standard security measures to protect your personal and sensitive data from unauthorized access, disclosure, alteration, and destruction. While no system is entirely secure, we use encryption, access controls, and regular security assessments to mitigate risks.

7. Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once your data is no longer needed, it is securely deleted or anonymized. You may request deletion of your personal data at any time by contacting us.

8. Children's Privacy

Our services are not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of any such collection, we will promptly delete the information.

9. International Data Transfers

If you are accessing our services from outside your home country, please be aware that your data may be transferred to, stored, and processed in countries with different data protection laws. We take appropriate measures to ensure your data is protected in accordance with this policy.

10. Privacy Policy Accessibility

This privacy policy is permanently hosted on an active, publicly accessible URL (https://kilala.me/privacy-policy) and is non-editable. It is linked on our app’s Google Play store listing as well as within the app, ensuring full transparency.

11. Compliance with Google Play Policies

For users accessing our services via Google Play, we adhere to all applicable Google Play User Data policies. This includes clear disclosures regarding data collection, usage, sharing, and security practices. We commit to updating this policy promptly should any Google Play requirements change.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be reflected by updating the “Last Updated” date below. Your continued use of our services constitutes your acceptance of the updated policy.

13. Contact Us

For privacy-related inquiries or to exercise your data rights, please contact our privacy team at rainier@kilala.me. We are committed to addressing your concerns promptly.

Last updated: January 2025